Cookie Policy
Last Updated: November 2, 2025
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, improve functionality, and understand how users interact with the site.
2. How We Use Cookies
We use cookies and similar technologies (web beacons, pixels, local storage) to enhance your experience on ReleaseRay. You can control which cookies you accept via our Cookie Preferences.
3. Types of Cookies We Use
3.1 Essential Cookies (Always Active)
These cookies are strictly necessary for the website to function and cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __session | Authentication & session management | 30 days |
| csrf-token | Security (prevent cross-site attacks) | Session |
| session_id | Consent tracking identifier | 30 days |
3.2 Performance & Analytics (Optional)
Help us understand how visitors use our site to improve performance and user experience.
Plausible Analytics (Cookieless): We use Plausible, a privacy-first analytics tool that does not set cookies or collect personal data. It provides aggregate statistics only.
Third Party: Plausible.io
Privacy Policy: plausible.io/privacy
3.3 Functional (Optional)
Enable enhanced features and personalisation like live chat support.
| Service | Cookies | Purpose | Duration |
|---|---|---|---|
| Intercom | intercom-session-*, intercom-id-* | Live chat support | 7-270 days |
Third Party: Intercom
Privacy Policy: intercom.com/legal/privacy
3.4 Marketing (Optional)
Used to show relevant ads and track campaign effectiveness.
Note: We do not currently use marketing cookies. This section will be updated if we add advertising partners in the future.
4. How to Manage Cookies
4.1 Via Our Cookie Settings
You can manage your cookie preferences at any time via our Cookie Preferences Center. Your choices will be saved and respected on future visits.
4.2 Via Your Browser
You can also control cookies through your browser settings:
- Chrome: Cookie Settings
- Firefox: Cookie Settings
- Safari: Cookie Settings
- Edge: Cookie Settings
Warning: Blocking essential cookies may prevent certain features from working correctly.
5. Third-Party Cookies
Some cookies are set by third-party services we use (Plausible, Intercom). These services have their own privacy policies and cookie policies. We carefully vet all third-party providers to ensure they meet privacy standards.
6. Updates to This Policy
We may update this Cookie Policy from time to time. If we make material changes, we will notify you via the cookie banner and update the "Last Updated" date at the top of this page.
7. Contact Us
If you have questions about our use of cookies, please contact:
Email: privacy@releaseray.com
Cookie Preferences: Manage here
This cookie policy complies with EU Cookie Law, GDPR, CCPA, and ePrivacy Directive requirements. Last reviewed: November 2, 2025.